Our conditions for a refund are as follows:
- After 6 months using without any changes
- User is under 18 years old
Please kindly provide us with the following information:
- Order IDs
- Papers showing the age of the user and showing the relationship between the user and the buyer (The user and the buyer are at the same address and this address is the same as the shipping address).
* For example: photo of Certificate of Live Birth of the user or any papers showing the above required information.
- Before-use and After-use photo
* Please provide us with required information, for the remaining private information on the photo, please cover them.
In case you still have unused products, please return them to us. You will have to pay for your own shipping costs for returning your items. Shipping costs are non-refundable. We will refund 100% for unused products.
We will refund you after deducting handling fee and shipping fee.
When we receive sufficient information, we will refund you soon.